House Cleaning & Office Cleaning F.A.Q.
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F.A.Q.
- Scheduling Home or Office Cleaning Services
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Once our house or office cleaning crew finishes your first appointment cleanings, you wil be asked if you want to save money, up to 30%, and setup a recurring schedule, you can then access it it online, or just let them know the frequency you desire - ( Please keep in mind that all scheduled services MUST be done completely - if you skip one cleaning, a FEE will be applied - Due to the fact that our cleaners are scheduled ahead of time ) ---Save time and| money, usually up to 30% Or BOOK ONLINE
- Eastbay Cleaning Services provides all the cleaning products
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Our company provides all the cleaning products, no need to worry about it, we ony work with top cleaning products!
- Checking our Discount prices and recurring cleaning packages...
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Our recurring rates will save you money!
Weekly cleaning - 30% discount
Every other week - 25% discount
Every four weeks - 20% discount
- Restrictions on our cleanings
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Cleaning plastic or aluminum blinds (light dust only)Washing or spot cleaning walls or removing nailsMoving heavy objects including like:Refrigerators (potential water line disruption)Stoves (potential gas or electrical problems)Affixed appliances (dishwasher, built in microwaves, etc.)Carpet Cleaning (shampoo carpeting)Any Biohazards and/or Body Fluids/WastePlaces with infestation problems (bugs, vermin, mold, etc)Elevated work that requires more than a 2-step stepstool
- Is it allowed to hire your cleaners directly?
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No. All our professionals have signed a contract to not solicit or accept direct employment from any of our customers
- How many people will clean my place?
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Usually a crew of two, but depending on the size of your home or office, it might be more in order to get the job done efficiently.
- How do I book a cleaning service or get an estimate?
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You can book through our website, by phone or by text message - you can also send us a video Walk Through of your place (please tell us exactly what you need) and we'll get you covered!
- What payments are accepted?
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We accept Venmo®, Zelle®, cash, check, or credit cards.
- Should I tip my house cleaners
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We allow all our cleaners to accept tips, at your very own discretion.





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